Q&A

Do my Crest or Oral-B teeth whitening strips come in the retail packaging?

In order for us to offer cheaper prices and free postage with tracking we decided to do away with the retail packaging. This saves us money importing the goods from the USA and then shipping them out to you here. If you desire to have your next order in a box we have that option available in our store but the price is slightly more expensive. There are websites out there claiming that if you do not receive your goods in the retail box they are fake. This is not true. It doesn’t matter if you get the goods in the retail packaging or not as the counterfeit products are able to be produced both with or without the retail packaging. We offer strips in lesser quantities to give customers more of an option, the only way to do this is to remove them from the retail packaging.

We can assure you that all our products are 100% genuine and if you are not satisfied we offer you a full money back guarantee. Please see our delivery and returns page for more information.

What is teeth whitening?

Teeth whitening involves bleaching your teeth to make them lighter. Teeth whitening can’t make your teeth brilliant white, but it can lighten the existing colour by several shades.

Will teeth whitening work on false teeth / dentures?

The way whitening strips work is through peroxide. It penetrates the tooth structure, to clean the teeth. This can’t happen with dentures, since they’re made out of plastic or porcelain. The strips also will not bleach crowns, caps, or fillings.

Who can perform teeth whitening?

Teeth whitening is a form of dentistry and should only be performed by a dentist or another regulated dental professional, such as a dental hygienist or dental therapist, on the prescription of a dentist.

Some beauty salons offer teeth whitening, but this is illegal if there’s no dental professional present, and it may put your oral health at risk.

You can also buy DIY home teeth whitening kits but these may also carry risks.

What happens during teeth whitening at the dentist?

The difference between whitening strips and dentist treatments is the whitening strips are the same strength with the same chemicals used they just simply come out of a packet, stick onto your teeth and after an hour you take them off and throw them away. With dentist teeth whitening you need to have a gum shield made that fits your teeth this can take up to a few weeks to be made.

Once that is done you then purchase some whitening gel that you will put into your gum shields and usually wear it whilst you sleep. You then have to thoroughly clean the gum shield dry it out and make sure all the old gel is removed before using it again. This can cost anything up to around £500 for a few weeks treatments.The results are the same you just pay a lot more if you don’t use the whitening strips.

They are less hassle, just as strong, same results and cost around £450 less for the same length of treatment.

Can any dentist whiten teeth?

Yes, provided they are registered with the General Dental Council. Registered dental therapists and dental hygienists can also carry out teeth whitening on the prescription of a dentist.

To find out if a dental professional is registered with the GDC you can check online or call 0207 167 6000.

What about home kits and beauty salons for teeth whitening?

Only go to a registered dental professional for teeth whitening because whitening by people who aren’t qualified, for example in beauty salons, is illegal. Home kits also carry risks.

What are the risks of home kits and salon teeth whitening?
Some home kits don’t contain enough of the whitening product to be effective. More generally, if a dental professional is not doing the whitening, the mouthguard provided may not fit properly so some of the bleaching gel may leak out onto your gums and into your mouth, causing blistering and sensitivity.

Where teeth whitening is carried out in beauty salons by staff without any training or dental qualifications it not only carries a risk to your oral health, but is also illegal.

Is teeth whitening permanent?

No, teeth whitening isn’t permanent. It can last from a few months to up to three years, but this varies from person to person. Generally, the whitening effect won’t last as long if you smoke or drink red wine, tea or coffee, which can all stain your teeth.

What are the risks of teeth whitening?

No matter what treatment you use, there is a chance your gums can be sensitive to the chemicals used in teeth whitening, especially if you already have sensitive teeth. There’s also a chance of burns to gums and some of the whitening kits used at home can harm tooth enamel.

What if I’m not happy with the results?

If you are not happy with the results please get in touch with us via the contact us page with your issues and we will see what the problem is and if it can be resolved or a refund issued.